Frequently Asked Questions

To apply a promotional or discount code to your order, enter the code in the ‘gift card or discount code’ field at checkout and click apply.

The discount will be applied on eligible items only. To find out what products are eligible for a sale or discount, see our terms and conditions.

Unfortunately, we are unable to apply a promotional discount or sale price after the sale period has ended.

Please read the promotional terms and conditions carefully to be aware of the start and finish dates of the offer.

Sales items that are marked down and not purchased as ‘FINAL SALE’ can be returned for a refund or store credit.

Items marked as ‘FINAL SALE’ cannot be returned and are not eligible for refund, store credit or exchange, unless the items are deemed faulty.
Please see our full returns policy for more information.