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USA Shipping

Standard Shipping
$15
Orders under $150 USD. Please allow 3-8 business days to receive your order once shipped, pending on if you are located in metro or non-metro areas.
Standard Shipping
Free
Orders over $150 USD. Please allow 3-8 business days to receive your order once shipped, pending on if you are located in metro or non-metro areas.
Express Shipping
$20
Orders under $300 USD. Please allow 1-4 business days to receive your order once shipped, pending on if you are located in metro or non-metro areas.
Please note that we are unable to ship to APO and FPO addresses.

International Shipping

Canada (DHL Express Shipping)
$25
Please allow 3-5 business days to receive your order.
United Kingdom (DHL Express Shipping)
$35
Please allow 3-5 business days to receive your order.
Europe (DHL Express Shipping)
$35
Please allow 3-8 business days to receive your order.
Rest of World (DHL Express Shipping)
$45
Please allow 3-8 business days to receive your order.
Please note we are unable to ship to the following countries: Russia, Channel Islands (Jersey, Isle of Man, Guernsey), China, Ukraine, Saudi-Arabia, certain countries in Africa & the Pacifics.

Delivery Times

Delivery time frames are in addition to order processing times. Orders will be delivered between 8am - 6pm Monday to Friday. Please ensure that someone is available at the shipping address to accept the delivery during this time.

Choice of Courier

USA
- All parcels are delivered with Fedex. However, If your address is located outside of the metropolitan areas, your parcel may be delivered with UPS.

International
- All parcels are delivered with DHL Express

Tracking Your Parcel

Once your parcel has been shipped from the warehouse, you will be sent an email confirmation with tracking information.

Order Not Delivered

In the event that your order is not delivered, missing or lost, please reach out to our customer care team via email at shop@faithfullthebrand.com. Once the package has been declared lost by the shipping provider, we can issue you a replacement, store credit or refund.

If your order is stated as delivered on the tracking information but the parcel is unable to be located, customers must reach out to our customer care team via email at shop@faithfullthebrand.com within 5 days of the delivery date stated on the tracking.